Steward queue/CASE-001539
Steward case

CASE-001539

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-6177workflow paused, state held

Side-by-side comparison

Incoming TPA-59056 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldTPATPA-59056incoming
#1MBR-013724Nathan Tran
0.835 rec.
Best evidence: NameDate of birth
NameNatthan TranNathan L Tran
Date of birth2003-06-212003-06-21
Member ID—UHC-26240-33
SSN—•••-••-4745
Phone—8003341053
Email—
null
nathan.tran11@aol.com
Address—
-
4071 River Rd
City / state / ZIP—
UNKNOWN, NULL
Los Angeles, CA, 90061
GroupGRP-2535GRP-2535
Plan—
NULL
MEDICARE-ADV-B
Sources, recordsTPA1 recordENR ×1CLM ×45 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-013724Nathan Tran0.83
Matched against ENR-127123, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name0.99350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:3965847c49d0
    Escalated TPA-59056, top score 0.83, candidates MBR-013724

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-6177
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-005691
Opened
2026-10-19 19:54:36
Top score
0.83