Steward queue/CASE-001547
Steward case

CASE-001547

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvjj6udb-6221workflow paused, state held

Side-by-side comparison

Incoming TPA-54063 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldTPATPA-54063incoming
#1MBR-036488Elizabeth Diaz
0.831 rec.
Best evidence: NameDate of birth
NameElizabeth P DiazElizabeth Diaz
Date of birth1942-03-041942-03-04
Member ID—
NULL
UHC-18660-05
SSN•••-••-5517—
Phone—
null
7242315582
Email——
Address—
NULL
6510 Apache Blvd
City / state / ZIP—
N/A, NULL
Denver, CO, 80214
Group——
Plan——
Sources, recordsTPA1 recordCLM ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-036488Elizabeth Diaz0.83
Matched against CLM-409368, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • CLMCLM-409368Elizabeth Diaz1942-03-04Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-22 12:43:55e646aea1a4
    Escalated TPA-54063, top score 0.83, candidates MBR-036488

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvjj6udb-6221
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-005728
Opened
2026-10-22 12:43:43
Top score
0.83