Steward queue/CASE-001555
Steward case

CASE-001555

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-22211workflow paused, state held

Side-by-side comparison

Incoming TPA-54001 against 2 candidate identities, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldTPATPA-54001incoming
#1MBR-045986Bryan Ortiz
0.831 rec.
Best evidence: NameDate of birth
#2MBR-046294Bryan Ortiz
0.751 rec.
Best evidence: NameDate of birth
NameBryan OrtizBryan K OrtizBryan K Ortiz
Date of birth1965-07-06
Jul 6, 1965
1965-07-061965-07-06
Member ID——UHC-46023-57
SSN—
•••-••--
•••-••-3418—
Phone—
null
——
Email———
Address3376 Market St
3376 Market Street
—4415 Canyon Rd
City / state / ZIPChandler, AZ, 85230
Chandler, Arizona, 85230
—Las Vegas, NV, 89163
Group—
NULL
—GRP-3597
PlanMEDICARE-ADV-B——
Sources, recordsTPA1 recordCLM ×11 recordCLM ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-045986Bryan Ortiz0.83
Matched against CLM-409184, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • CLMCLM-409184Bryan Ortiz1965-07-06Single record 1.00
▶#2MBR-046294Bryan Ortiz0.75
Matched against CLM-409185, 3 fields compared, weighted score 0.750
FieldSimilarityWeightShareNote
Name1.00338%
Date of birth1.00338%exact
Address0.00225%different
Guard: noneConflicts: none
Records in this identity
  • CLMCLM-409185Bryan Ortiz1965-07-06Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39fc551e633c
    Escalated TPA-54001, top score 0.83, candidates MBR-045986, MBR-046294

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-22211
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-017905
Opened
2026-10-19 19:54:36
Top score
0.83