Steward queue/CASE-001575
Steward case

CASE-001575

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-86295workflow paused, state held

Side-by-side comparison

Incoming TPA-59866 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldTPATPA-59866incoming
#1MBR-043896George Riley
0.831 rec.
Best evidence: NameDate of birth
NameGeorge RileyGeorge Riley
Date of birth1959-08-20
08/20/59
1959-08-20
Member ID—
-
UHC-93048-03
SSN•••-••-8050—
Phone—
null
5765171539
Email—
NULL
—
Address1602 Elm St # 416
1602 Elm St #416
—
City / state / ZIPSan Antonio, TX
San Antonio, TX, -
—
GroupGRP-4260GRP-4260
Plan—
UNKNOWN
NAVIGATE-HMO
Sources, recordsTPA1 recordCLM ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-043896George Riley0.83
Matched against CLM-422464, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • CLMCLM-422464George Riley1959-08-20Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39a1e9ed69b3
    Escalated TPA-59866, top score 0.83, candidates MBR-043896

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-86295
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-043845
Opened
2026-10-19 19:54:36
Top score
0.83