Steward queue/CASE-001601
Steward case

CASE-001601

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvjj6udb-40587workflow paused, state held

Side-by-side comparison

Incoming CLM-412695 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-412695incoming
#1MBR-017706Isabella Torres
0.834 rec.
Best evidence: NameDate of birth
NameIsabella TorresIsabella N Torres
Date of birth2008-09-07
09/07/08
2008-09-07
Member ID—UHC-07446-40
SSN—
•••-••--
•••-••-7272
Phone—
NULL
3658395638
Email—
-
isabella.torres@gmail.com
Address—
N/A
7978 Ridge Rd
City / state / ZIP—
null, NULL
Tucson, AZ, 85785
GroupGRP-0521GRP-0521
Plan—SELECT-EPO
Sources, recordsCLM1 recordCLM ×3ENR ×14 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-017706Isabella Torres0.83
Matched against CLM-412694, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name0.99350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-22 12:43:555d8efd9be2
    Escalated CLM-412695, top score 0.83, candidates MBR-017706

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvjj6udb-40587
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-028268
Opened
2026-10-22 12:43:43
Top score
0.83