Steward case

CASE-001628

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-25655workflow paused, state held

Side-by-side comparison

Incoming CLM-410881 against 2 candidate identities, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

Field	CLMCLM-410881incoming	#1MBR-026055Abigail Gray 0.832 rec. Best evidence: NameDate of birth	#2MBR-043690Abigail Gray 0.831 rec. Best evidence: NameDate of birth
Name	Abigail Gray	Abigail Gray	Abigail Gray
Date of birth	1998-07-12 07/12/98	1998-07-12	1998-07-12
Member ID	— null	UHC-91906-99	—
SSN	— •••-••-null	•••-••-4216	—
Phone	— -	5065519542	—
Email	— NULL	—	—
Address	—	625 Church St	—
City / state / ZIP	— UNKNOWN	Las Vegas, NV, 89174	—
Group	GRP-6996	GRP-6996	GRP-6996
Plan	OPTIONS-PPO	OPTIONS-PPO	OPTIONS-PPO
Sources, records	CLM1 record	CLM ×1ENR ×12 records	CLM ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-026055Abigail Gray0.83

Matched against CLM-410882, 2 fields compared, weighted score 0.830

Field	Similarity	Weight	Share	Note
Name	1.00	3	50%
Date of birth	1.00	3	50%	exact

Guard: No identifier agreesConflicts: none

Records in this identity

CLMCLM-410882Abigail Gray1998-07-12Rule 0.99
ENRENR-114265Abigail Gray1998-07-12Rule 0.99

▶#2MBR-043690Abigail Gray0.83

Matched against CLM-410880, 2 fields compared, weighted score 0.830

Field	Similarity	Weight	Share	Note
Name	1.00	3	50%
Date of birth	1.00	3	50%	exact

Guard: No identifier agreesConflicts: none

Records in this identity

CLMCLM-410880Abigail Gray1998-07-12Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

Steward case openedEscalation agent2026-10-19 19:54:39031593a877
Escalated CLM-410881, top score 0.83, candidates MBR-026055, MBR-043690

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision

Link to Abigail GrayMBR-026055, score 0.83, 2 recordsLinkLink to Abigail GrayMBR-043690, score 0.83, 1 recordLinkConfirm as a distinct identityCLM-410881 stays on its own golden identity, marked verified.New identityReject record (quarantine)The record's identity is quarantined; nothing downstream may act on it.Reject

Rationale *

At least 8 characters (0/8)

ActorJ. Okafor (Data Stewardship)

Choose an option

Checkpoint: ckpt-run-mvfoap9e-25655
Stage: Human steward
Policy version: v1, threshold 0.85, floor 0.6
Provisional identity: MBR-020156
Opened: 2026-10-19 19:54:36
Top score: 0.83