Steward queue/CASE-001632
Steward case

CASE-001632

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-6593workflow paused, state held

Side-by-side comparison

Incoming CLM-418247 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-418247incoming
#1MBR-041765Juan Estrada
0.832 rec.
Best evidence: NameDate of birth
NameJuan S Estrada
Estrada, Juan S
Juan S Estrada
Date of birth1965-08-131965-08-13
Member ID—
null
UHC-86762-06
SSN—
•••-••-N/A
•••-••-8257
Phone—2977617739
Email—
UNKNOWN
juan.estrada42@yahoo.com
Address—
null
1448 Main St
City / state / ZIP—
null, -
Jacksonville, FL
GroupGRP-4337GRP-4337
PlanCHOICE-PLUS-PPOCHOICE-PLUS-PPO
Sources, recordsCLM1 recordENR ×22 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-041765Juan Estrada0.83
Matched against ENR-123999, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39f0d8afde78
    Escalated CLM-418247, top score 0.83, candidates MBR-041765

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-6593
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-006052
Opened
2026-10-19 19:54:36
Top score
0.83