Steward queue/CASE-001662
Steward case

CASE-001662

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvjj6udb-30394workflow paused, state held

Side-by-side comparison

Incoming CLM-407982 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-407982incoming
#1MBR-008589Sara Watson
0.832 rec.
Best evidence: NameDate of birth
NameSara WatsonSara Watson
Date of birth1981-05-081981-05-08
Member ID—
null
UHC-93859-39
SSN—
•••-••--
•••-••-4251
Phone—
N/A
3004916214
Email—
NULL
sara.watson15@hotmail.com
Address3410 Elm St
3410 Elm Street
—
City / state / ZIPLas Vegas, NV, 89124—
GroupGRP-5250GRP-5250
PlanNAVIGATE-HMONAVIGATE-HMO
Sources, recordsCLM1 recordCLM ×1ENR ×12 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-008589Sara Watson0.83
Matched against CLM-407983, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-22 12:43:5570c792e143
    Escalated CLM-407982, top score 0.83, candidates MBR-008589

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvjj6udb-30394
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-022977
Opened
2026-10-22 12:43:43
Top score
0.83