Steward case

CASE-001678

Too few fields present at source to decide automatically.

OpenCheckpointckpt-run-mvfoap9e-22645workflow paused, state held

Side-by-side comparison

Incoming CLM-431469 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

Field	CLMCLM-431469incoming	#1MBR-006311Heather Kim 0.834 rec. Best evidence: Member ID
Name	Kim Heather	Heather Kim
Date of birth	— 0401-20-60	2006-01-04
Member ID	UHC-33481-45 UHC3348145	UHC-33481-45
SSN	—	•••-••-9125
Phone	—	6318587406
Email	— UNKNOWN	—
Address	— UNKNOWN	4203 Harbor Blvd
City / state / ZIP	— NULL, null, N/A	Tempe, AZ, 85255
Group	GRP-3229	GRP-3229
Plan	— NULL	CORE-HMO
Sources, records	CLM1 record	CLM ×2TPA ×1ENR ×14 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-006311Heather Kim0.83

Matched against CLM-431467, 2 fields compared, weighted score 0.830

Field	Similarity	Weight	Share	Note
Name	0.87	3	43%	swapped
Member ID	1.00	4	57%

Guard: Too few fields to compareConflicts: none

Records in this identity

CLMCLM-431467Heather Kim2006-01-04Scored 1.00
TPATPA-63897Heather Kim2006-01-04Scored 1.00
CLMCLM-431468Heather Kim2006-01-04Rule 0.99
ENRENR-141326Heather Kim2006-01-04Rule 0.99

Case audit

Every transition on this case, sealed into the hash chain

Steward case openedEscalation agent2026-10-19 19:54:39bd46d0a573
Escalated CLM-431469, top score 0.83, candidates MBR-006311

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision

Link to Heather KimMBR-006311, score 0.83, 4 recordsLinkConfirm as a distinct identityCLM-431469 stays on its own golden identity, marked verified.New identityReject record (quarantine)The record's identity is quarantined; nothing downstream may act on it.Reject

Rationale *

At least 8 characters (0/8)

ActorJ. Okafor (Data Stewardship)

Choose an option

Checkpoint: ckpt-run-mvfoap9e-22645
Stage: Human steward
Policy version: v1, threshold 0.85, floor 0.6
Provisional identity: MBR-018213
Opened: 2026-10-19 19:54:36
Top score: 0.83