Steward queue/CASE-001704
Steward case

CASE-001704

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-66786workflow paused, state held

Side-by-side comparison

Incoming CLM-431183 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-431183incoming
#1MBR-026706Lucia Armstrong
0.831 rec.
Best evidence: NameDate of birth
NameLucia B ArmstrongLucia B Armstrong
Date of birth1954-12-21
19541221
1954-12-21
Member ID—
-
UHC-93768-59
SSN—•••-••-7052
Phone—
NULL
2969774149
Email—
UNKNOWN
lucia.armstrong@aol.com
Address—
UNKNOWN
9265 Main St
City / state / ZIP—
null, NULL, N/A
Houston, TX, 77036
GroupGRP-4383GRP-4383
PlanCORE-HMOCORE-HMO
Sources, recordsCLM1 recordENR ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-026706Lucia Armstrong0.83
Matched against ENR-140951, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • ENRENR-140951Lucia Armstrong1954-12-21Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:3900de59a11c
    Escalated CLM-431183, top score 0.83, candidates MBR-026706

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-66786
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-038517
Opened
2026-10-19 19:54:36
Top score
0.83