Steward case

CASE-001723

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvjj6udb-57140workflow paused, state held

Side-by-side comparison

Incoming TPA-52514 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

Field	TPATPA-52514incoming	#1MBR-026193Santiago Mendoza 0.833 rec. Best evidence: NameDate of birth
Name	Santiago Mendoza	Santiago A Mendoza
Date of birth	1939-10-25 10/25/1939	1939-10-25
Member ID	— UNKNOWN	UHC-87845-70
SSN	—	—
Phone	—	8258697914
Email	—	santiago.mendoza@gmail.com
Address	— NULL	4106 Central Ave Apt 14
City / state / ZIP	— null, NULL, null	San Diego, CA
Group	—	GRP-2717
Plan	CHOICE-PLUS-PPO	CHOICE-PLUS-PPO
Sources, records	TPA1 record	CLM ×2ENR ×13 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-026193Santiago Mendoza0.83

Matched against CLM-405691, 2 fields compared, weighted score 0.830

Field	Similarity	Weight	Share	Note
Name	1.00	3	50%
Date of birth	1.00	3	50%	exact

Guard: No identifier agreesConflicts: none

Records in this identity

CLMCLM-405691Santiago Mendoza1939-10-25Scored 1.00
CLMCLM-405692Santiago Mendoza1939-10-25Scored 1.00
ENRENR-107488Santiago Mendoza1939-10-25Scored 0.94

Case audit

Every transition on this case, sealed into the hash chain

Steward case openedEscalation agent2026-10-22 12:43:55f3303c0143
Escalated TPA-52514, top score 0.83, candidates MBR-026193

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision

Link to Santiago MendozaMBR-026193, score 0.83, 3 recordsLinkConfirm as a distinct identityTPA-52514 stays on its own golden identity, marked verified.New identityReject record (quarantine)The record's identity is quarantined; nothing downstream may act on it.Reject

Rationale *

At least 8 characters (0/8)

ActorJ. Okafor (Data Stewardship)

Choose an option

Checkpoint: ckpt-run-mvjj6udb-57140
Stage: Human steward
Policy version: v1, threshold 0.85, floor 0.6
Provisional identity: MBR-035175
Opened: 2026-10-22 12:43:43
Top score: 0.83