Steward queue/CASE-001766
Steward case

CASE-001766

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-53000workflow paused, state held

Side-by-side comparison

Incoming TPA-53867 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldTPATPA-53867incoming
#1MBR-025146Jack Pierce
0.833 rec.
Best evidence: NameDate of birth
NameJack PierceJack C Pierce
Date of birth1958-12-15
Dec 15, 1958
1958-12-15
Member ID—
null
UHC-73688-09
SSN•••-••-6204—
Phone—4954680794
Email—
-
—
Address—
-
4710 Jefferson Ave
City / state / ZIP—
NULL
Miami, FL, 33123
Group—
N/A
GRP-7737
Plan—MEDICARE-ADV-B
Sources, recordsTPA1 recordENR ×1TPA ×1CLM ×13 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-025146Jack Pierce0.83
Matched against ENR-111621, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:398c085367e1
    Escalated TPA-53867, top score 0.83, candidates MBR-025146

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-53000
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-033591
Opened
2026-10-19 19:54:36
Top score
0.83