Steward case

CASE-001776

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-15021workflow paused, state held

Side-by-side comparison

Incoming CLM-423038 against 2 candidate identities, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

Field	CLMCLM-423038incoming	#1MBR-012561Kelly Silva 0.832 rec. Best evidence: NameDate of birth	#2MBR-009233Bobby Silva 0.643 rec. Best evidence: none ≥ 0.90
Name	Kelly Silva Silva, Kelly	Kelly Silva	Bobby X Silva
Date of birth	1965-06-28 28-06-1965	1965-06-28	1966-06-25
Member ID	— N/A	—	UHC-38822-20
SSN	— •••-••--	•••-••-0537	•••-••-3830
Phone	— N/A	—	5197957190
Email	— -	kelly.silva99@gmail.com	bobby.silva@outlook.com
Address	— UNKNOWN	5859 Spring St	2830 Main St
City / state / ZIP	— , UNKNOWN	Eden Prairie, MN, 55313	Glendale, AZ, 85360
Group	GRP-3697	GRP-3697	GRP-8051
Plan	— null	CHOICE-PLUS-PPO	NAVIGATE-HMO
Sources, records	CLM1 record	TPA ×1CLM ×12 records	CLM ×2ENR ×13 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-012561Kelly Silva0.83

Matched against TPA-60124, 2 fields compared, weighted score 0.830

Field	Similarity	Weight	Share	Note
Name	1.00	3	50%
Date of birth	1.00	3	50%	exact

Guard: No identifier agreesConflicts: none

Records in this identity

TPATPA-60124Kelly Silva1965-06-28Scored 1.00
CLMCLM-423037Kelly Silva1965-06-28Scored 1.00

▶#2MBR-009233Bobby Silva0.64

Matched against CLM-400116, 2 fields compared, weighted score 0.641

Field	Similarity	Weight	Share	Note
Name	0.78	3	50%
Date of birth	0.50	3	50%	one_digit

Guard: noneConflicts: none

Records in this identity

CLMCLM-400117Bobby Silva1966-06-25Rule 0.99
ENRENR-100167Bobby Silva1966-06-25Rule 0.99
CLMCLM-400116Bobby Silva1965-06-25Rule 0.96

Case audit

Every transition on this case, sealed into the hash chain

Steward case openedEscalation agent2026-10-19 19:54:39bed63745d9
Escalated CLM-423038, top score 0.83, candidates MBR-012561, MBR-009233

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision

Link to Kelly SilvaMBR-012561, score 0.83, 2 recordsLinkLink to Bobby SilvaMBR-009233, score 0.64, 3 recordsLinkConfirm as a distinct identityCLM-423038 stays on its own golden identity, marked verified.New identityReject record (quarantine)The record's identity is quarantined; nothing downstream may act on it.Reject

Rationale *

At least 8 characters (0/8)

ActorJ. Okafor (Data Stewardship)

Choose an option

Checkpoint: ckpt-run-mvfoap9e-15021
Stage: Human steward
Policy version: v1, threshold 0.85, floor 0.6
Provisional identity: MBR-012860
Opened: 2026-10-19 19:54:36
Top score: 0.83