Steward queue/CASE-001784
Steward case

CASE-001784

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-8567workflow paused, state held

Side-by-side comparison

Incoming TPA-52282 against 2 candidate identities, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldTPATPA-52282incoming
#1MBR-012159Katherine Lucas
0.831 rec.
Best evidence: NameDate of birth
#2MBR-032213Katherine Lucas
0.831 rec.
Best evidence: NameDate of birth
NameKathy LucasKatherine LucasKatherine Lucas
Date of birth2000-07-162000-07-162000-07-16
Member ID—
null
——
SSN—
•••-••-N/A
•••-••-7180—
Phone—
null
8872470565—
Email—
NULL
——
Address—
null
9123 Bayshore Dr—
City / state / ZIP—
N/A, UNKNOWN , UNKNOWN
Plano, TX, 75047—
Group—
-
GRP-4603—
PlanSELECT-EPOSELECT-EPOSELECT-EPO
Sources, recordsTPA1 recordCLM ×11 recordTPA ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-012159Katherine Lucas0.83
Matched against CLM-405212, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name0.96350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • CLMCLM-405212Katherine Lucas2000-07-16Single record 1.00
▶#2MBR-032213Katherine Lucas0.83
Matched against TPA-52283, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name0.96350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • TPATPA-52283Katherine Lucas2000-07-16Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39739f847b54
    Escalated TPA-52282, top score 0.83, candidates MBR-012159, MBR-032213

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-8567
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-007727
Opened
2026-10-19 19:54:36
Top score
0.83