Steward case

CASE-001785

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-14096workflow paused, state held

Side-by-side comparison

Incoming CLM-405212 against 2 candidate identities, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

Field	CLMCLM-405212incoming	#1MBR-007727Kathy Lucas 0.831 rec. Best evidence: NameDate of birth	#2MBR-032213Katherine Lucas 0.831 rec. Best evidence: NameDate of birth
Name	Katherine Lucas Lucas, Katherine	Kathy Lucas	Katherine Lucas
Date of birth	2000-07-16 07/16/00	2000-07-16	2000-07-16
Member ID	—	—	—
SSN	•••-••-7180	—	—
Phone	8872470565 +1 887 247 0565	—	—
Email	—	—	—
Address	9123 Bayshore Dr 9123 Bayshore Drive	—	—
City / state / ZIP	Plano, TX, 75047	—	—
Group	GRP-4603	—	—
Plan	SELECT-EPO	SELECT-EPO	SELECT-EPO
Sources, records	CLM1 record	TPA ×11 record	TPA ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-007727Kathy Lucas0.83

Matched against TPA-52282, 2 fields compared, weighted score 0.830

Field	Similarity	Weight	Share	Note
Name	0.96	3	50%
Date of birth	1.00	3	50%	exact

Guard: No identifier agreesConflicts: none

Records in this identity

TPATPA-52282Kathy Lucas2000-07-16Single record 1.00

▶#2MBR-032213Katherine Lucas0.83

Matched against TPA-52283, 2 fields compared, weighted score 0.830

Field	Similarity	Weight	Share	Note
Name	1.00	3	50%
Date of birth	1.00	3	50%	exact

Guard: No identifier agreesConflicts: none

Records in this identity

TPATPA-52283Katherine Lucas2000-07-16Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

Steward case openedEscalation agent2026-10-19 19:54:39903a765930
Escalated CLM-405212, top score 0.83, candidates MBR-007727, MBR-032213

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision

Link to Kathy LucasMBR-007727, score 0.83, 1 recordLinkLink to Katherine LucasMBR-032213, score 0.83, 1 recordLinkConfirm as a distinct identityCLM-405212 stays on its own golden identity, marked verified.New identityReject record (quarantine)The record's identity is quarantined; nothing downstream may act on it.Reject

Rationale *

At least 8 characters (0/8)

ActorJ. Okafor (Data Stewardship)

Choose an option

Checkpoint: ckpt-run-mvfoap9e-14096
Stage: Human steward
Policy version: v1, threshold 0.85, floor 0.6
Provisional identity: MBR-012159
Opened: 2026-10-19 19:54:36
Top score: 0.83