Steward queue/CASE-001829
Steward case

CASE-001829

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvjj6udb-44688workflow paused, state held

Side-by-side comparison

Incoming TPA-55945 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldTPATPA-55945incoming
#1MBR-006973Sara Matthews
0.831 rec.
Best evidence: NameDate of birth
NameSara N Matthews
Matthews, Sara N
Sara N Matthews
Date of birth1971-11-111971-11-11
Member ID—UHC-28353-44
SSN—•••-••-4228
Phone2528452367—
Email—
N/A
—
Address6688 Highland Ave
6688 HIGHLAND AVENUE
—
City / state / ZIPNashville, TN, 37275—
GroupGRP-0893GRP-0893
Plan——
Sources, recordsTPA1 recordCLM ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-006973Sara Matthews0.83
Matched against CLM-413513, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • CLMCLM-413513Sara Matthews1971-11-11Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-22 12:43:55a4e96551db
    Escalated TPA-55945, top score 0.83, candidates MBR-006973

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvjj6udb-44688
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-030156
Opened
2026-10-22 12:43:43
Top score
0.83