Steward queue/CASE-001833
Steward case

CASE-001833

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-59464workflow paused, state held

Side-by-side comparison

Incoming CLM-407646 against 2 candidate identities, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-407646incoming
#1MBR-006979Diana Rian
0.832 rec.
Best evidence: NameDate of birth
#2MBR-029922Diana Ryan
0.833 rec.
Best evidence: NameDate of birth
NameDiana D RyanDiana RianDiana D Ryan
Date of birth1945-09-141945-09-141945-09-14
Member ID—
null
—UHC-42761-74
SSN——•••-••-8648
Phone—
null
67425439486742543948
Email—
-
diana.ryan@aol.comdiana.ryan@aol.com
Address—
null
3336 Market St5268 Canyon Rd
City / state / ZIP—
-, null , UNKNOWN
Tucson, AZ, 85736Scottsdale, AZ, 85200
GroupGRP-1041GRP-1041GRP-1041
PlanCORE-HMO—CORE-HMO
Sources, recordsCLM1 recordPRV ×1TPA ×12 recordsENR ×2CLM ×13 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-006979Diana Rian0.83
Matched against PRV-22258, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name0.91350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
▶#2MBR-029922Diana Ryan0.83
Matched against ENR-110028, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39ff53cfd509
    Escalated CLM-407646, top score 0.83, candidates MBR-006979, MBR-029922

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-59464
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-036023
Opened
2026-10-19 19:54:36
Top score
0.83