Steward queue/CASE-001842
Steward case

CASE-001842

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-23108workflow paused, state held

Side-by-side comparison

Incoming CLM-403952 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-403952incoming
#1MBR-007009Bobby Cooper
0.835 rec.
Best evidence: NameDate of birth
NameBobby Cooper
Cooper, Bobby
Bobby Cooper
Date of birth1998-12-011998-12-01
Member ID—
NULL
UHC-84475-10
SSN—
•••-••-null
•••-••-8190
Phone—
UNKNOWN
4882831996
Email—bobby.cooper29@outlook.com
Address—379 Church St
City / state / ZIP—
-
Chandler, AZ, 85278
GroupGRP-2736GRP-2736
Plan—
N/A
CORE-HMO
Sources, recordsCLM1 recordENR ×1TPA ×1CLM ×35 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-007009Bobby Cooper0.83
Matched against ENR-105141, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39d9cd7bfc1d
    Escalated CLM-403952, top score 0.83, candidates MBR-007009

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-23108
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-018510
Opened
2026-10-19 19:54:36
Top score
0.83