Steward queue/CASE-001858
Steward case

CASE-001858

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvjj6udb-59691workflow paused, state held

Side-by-side comparison

Incoming TPA-56527 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldTPATPA-56527incoming
#1MBR-043585Kathryn Hall
0.832 rec.
Best evidence: NameDate of birth
NameKathryn HallKathryn P Hall
Date of birth1978-10-111978-10-11
Member ID—UHC-42231-04
SSN—•••-••-7660
Phone—
-
3409730598
Email—
null
—
Address—
NULL
4517 Jefferson Ave
City / state / ZIP—
null, null
Phoenix, AZ, 85086
GroupGRP-9206GRP-9206
PlanSELECT-EPOSELECT-EPO
Sources, recordsTPA1 recordCLM ×1ENR ×12 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-043585Kathryn Hall0.83
Matched against CLM-414810, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-22 12:43:5550e20c9c37
    Escalated TPA-56527, top score 0.83, candidates MBR-043585

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvjj6udb-59691
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-036092
Opened
2026-10-22 12:43:43
Top score
0.83