Steward queue/CASE-001872
Steward case

CASE-001872

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-42206workflow paused, state held

Side-by-side comparison

Incoming CLM-426008 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-426008incoming
#1MBR-007569David Jacobs
0.832 rec.
Best evidence: NameDate of birth
NameDavid JacobsDavid C Jacobs
Date of birth1999-01-03
19990103
1999-01-03
Member ID—
UNKNOWN
UHC-26875-93
SSN•••-••-7734—
Phone—
-
2904286809
Email—david.jacobs74@proton.me
Address—
null
9035 Central Ave Apt 5
City / state / ZIP—
null, NULL
Seattle, WA, 98193
Group—GRP-6270
PlanCORE-HMOCORE-HMO
Sources, recordsCLM1 recordTPA ×1ENR ×12 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-007569David Jacobs0.83
Matched against TPA-61494, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39e92b111258
    Escalated CLM-426008, top score 0.83, candidates MBR-007569

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-42206
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-029038
Opened
2026-10-19 19:54:36
Top score
0.83