CASE-001903

Confidence 0.75 is below the policy threshold 0.85.

OpenCheckpointckpt-run-mvfoap9e-95261workflow paused, state held

Side-by-side comparison

Incoming CLM-430584 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

Field	CLMCLM-430584incoming	#1MBR-032955Theresa Johnson 0.751 rec. Best evidence: NameDate of birth
Name	Theresa U Johnson	Theresa Johnson
Date of birth	2004-05-10	2004-05-10
Member ID	— UNKNOWN	UHC-20217-08
SSN	•••-••-3551	—
Phone	— N/A	6703775924
Email	—	theresa.johnson@outlook.com
Address	8060 Desert Sky Blvd # 308 8060 DESERT SKY BLVD #308	9847 Elm St
City / state / ZIP	Charlotte, NC, 28254	Eden Prairie, MN, 55358
Group	GRP-8062	GRP-8062
Plan	CORE-HMO	CORE-HMO
Sources, records	CLM1 record	ENR ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-032955Theresa Johnson0.75

Matched against ENR-140156, 3 fields compared, weighted score 0.750

Field	Similarity	Weight	Share	Note
Name	1.00	3	38%
Date of birth	1.00	3	38%	exact
Address	0.00	2	25%	different

Guard: noneConflicts: none

Records in this identity

ENRENR-140156Theresa Johnson2004-05-10Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

Steward case openedEscalation agent2026-10-19 19:54:39b999aea71e
Escalated CLM-430584, top score 0.75, candidates MBR-032955

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision

Link to Theresa JohnsonMBR-032955, score 0.75, 1 recordLinkConfirm as a distinct identityCLM-430584 stays on its own golden identity, marked verified.New identityReject record (quarantine)The record's identity is quarantined; nothing downstream may act on it.Reject

Rationale *

At least 8 characters (0/8)

ActorJ. Okafor (Data Stewardship)

Choose an option

Checkpoint: ckpt-run-mvfoap9e-95261
Stage: Human steward
Policy version: v1, threshold 0.85, floor 0.6
Provisional identity: MBR-045857
Opened: 2026-10-19 19:54:36
Top score: 0.75