Steward queue/CASE-001908
Steward case

CASE-001908

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvjj6udb-74260workflow paused, state held

Side-by-side comparison

Incoming CLM-400602 against 2 candidate identities, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-400602incoming
#1MBR-007361Katherine Spencer
0.831 rec.
Best evidence: NameDate of birth
#2MBR-015036Katherine Spencer
0.832 rec.
Best evidence: NameDate of birth
NameKatherine B Spencer
KATHERINE B. SPENCER
Katherine SpencerKatherine B Spencer
Date of birth1941-12-051941-12-051941-12-05
Member ID—
null
—UHC-92145-04
SSN—
•••-••-NULL
—•••-••-2815
Phone—
N/A
——
Email—
-
——
Address—
NULL
—7159 Jefferson Ave
City / state / ZIP—
null, null, -
—Eden Prairie, MN
GroupGRP-8248—GRP-8248
Plan—
null
SELECT-EPO—
Sources, recordsCLM1 recordTPA ×11 recordPRV ×1CLM ×12 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-007361Katherine Spencer0.83
Matched against TPA-50269, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • TPATPA-50269Katherine Spencer1941-12-05Single record 1.00
▶#2MBR-015036Katherine Spencer0.83
Matched against PRV-20181, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • PRVPRV-20181Katherine Spencer1941-12-05Rule 0.97
  • CLMCLM-400603Katherine Spencer1941-12-05Rule 0.97

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-22 12:43:55819bb27a9f
    Escalated CLM-400602, top score 0.83, candidates MBR-007361, MBR-015036

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvjj6udb-74260
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-040782
Opened
2026-10-22 12:43:43
Top score
0.83