CASE-001939

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvjj6udb-8347workflow paused, state held

Side-by-side comparison

Incoming CLM-427860 against 2 candidate identities, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

Field	CLMCLM-427860incoming	#1MBR-045755Gloria Hall 0.831 rec. Best evidence: NameDate of birth	#2MBR-008710Hill Abigail 0.612 rec. Best evidence: none ≥ 0.90
Name	Gloria Hall	Gloria V Hall	Hill Abigail
Date of birth	1972-10-11	1972-10-11	1972-10-10
Member ID	—	UHC-36250-98	UHC-09488-21
SSN	•••-••-4680	—	•••-••-8479
Phone	—	2846590758	4914166976
Email	—	—	abigail.hill58@hotmail.com
Address	—	7812 Grand Ave	8313 Camelback Rd
City / state / ZIP	— -	Tucson, AZ, 85707	Gilbert, AZ, 85260
Group	GRP-5998	GRP-5998	GRP-5087
Plan	CHOICE-PLUS-PPO	CHOICE-PLUS-PPO	MEDICARE-ADV-B
Sources, records	CLM1 record	ENR ×11 record	CLM ×1ENR ×12 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-045755Gloria Hall0.83

Matched against ENR-136521, 2 fields compared, weighted score 0.830

Field	Similarity	Weight	Share	Note
Name	1.00	3	50%
Date of birth	1.00	3	50%	exact

Guard: No identifier agreesConflicts: none

Records in this identity

ENRENR-136521Gloria Hall1972-10-11Single record 1.00

▶#2MBR-008710Hill Abigail0.61

Matched against CLM-418983, 2 fields compared, weighted score 0.613

Field	Similarity	Weight	Share	Note
Name	0.73	3	50%
Date of birth	0.50	3	50%	one_digit

Guard: noneConflicts: none

Records in this identity

CLMCLM-418983Abigail Hill1972-10-10Rule 0.99
ENRENR-125007Hill Abigail1972-10-10Rule 0.99

Case audit

Every transition on this case, sealed into the hash chain

Steward case openedEscalation agent2026-10-22 12:43:55dc6b1b857e
Escalated CLM-427860, top score 0.83, candidates MBR-045755, MBR-008710

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision

Link to Gloria HallMBR-045755, score 0.83, 1 recordLinkLink to Hill AbigailMBR-008710, score 0.61, 2 recordsLinkConfirm as a distinct identityCLM-427860 stays on its own golden identity, marked verified.New identityReject record (quarantine)The record's identity is quarantined; nothing downstream may act on it.Reject

Rationale *

At least 8 characters (0/8)

ActorJ. Okafor (Data Stewardship)

Choose an option

Checkpoint: ckpt-run-mvjj6udb-8347
Stage: Human steward
Policy version: v1, threshold 0.85, floor 0.6
Provisional identity: MBR-007540
Opened: 2026-10-22 12:43:43
Top score: 0.83