Steward queue/CASE-001954
Steward case

CASE-001954

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-61738workflow paused, state held

Side-by-side comparison

Incoming CLM-401092 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-401092incoming
#1MBR-013841Donald Park
0.833 rec.
Best evidence: NameDate of birth
NameDon Z Park
Don Z. Park
Donald Z Park
Date of birth1995-07-25
19950725
1995-07-25
Member ID—
-
UHC-31519-50
SSN—•••-••-3426
Phone—8936697271
Email—donald.park@outlook.com
Address—8179 Church St
City / state / ZIP—
-, UNKNOWN, N/A
Miami, FL, 33175
GroupGRP-1091GRP-1091
Plan—NAVIGATE-HMO
Sources, recordsCLM1 recordTPA ×1ENR ×1CLM ×13 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-013841Donald Park0.83
Matched against ENR-101418, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%nickname
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39d9dde79bb6
    Escalated CLM-401092, top score 0.83, candidates MBR-013841

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-61738
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-036789
Opened
2026-10-19 19:54:36
Top score
0.83