Steward queue/CASE-001958
Steward case

CASE-001958

Too few fields present at source to decide automatically.

OpenCheckpointckpt-run-mvfoap9e-8440workflow paused, state held

Side-by-side comparison

Incoming CLM-412246 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-412246incoming
#1MBR-009418Doris Mills
0.831 rec.
Best evidence: NamePhone
NameDoris MillsDoris Mills
Date of birth2004-03-08—
Member ID——
SSN•••-••-6842—
Phone8485147047
+1 848 514 7047
8485147047
Email—
UNKNOWN
—
Address4034 Palm Dr—
City / state / ZIPTempe, AZ, 85225—
GroupGRP-6255—
PlanCHOICE-PLUS-PPO—
Sources, recordsCLM1 recordTPA ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-009418Doris Mills0.83
Matched against TPA-55393, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00367%
Phone1.001.533%
Guard: Too few fields to compareConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39750727f9f7
    Escalated CLM-412246, top score 0.83, candidates MBR-009418

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-8440
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-007619
Opened
2026-10-19 19:54:36
Top score
0.83