CASE-001964

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvjj6udb-88471workflow paused, state held

Side-by-side comparison

Incoming CLM-418684 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

Field	CLMCLM-418684incoming	#1MBR-043396Cynthia Yang 0.831 rec. Best evidence: NameDate of birth
Name	Cynthia Yang	Cynthia Yang
Date of birth	1951-06-03	1951-06-03
Member ID	UHC-26388-72	—
SSN	•••-••-5049	—
Phone	—	—
Email	—	—
Address	—	4626 Spring St
City / state / ZIP	— UNKNOWN, UNKNOWN	Chandler, AZ, 85289
Group	—	GRP-4155
Plan	MEDICARE-ADV-B	—
Sources, records	CLM1 record	TPA ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-043396Cynthia Yang0.83

Matched against TPA-58259, 2 fields compared, weighted score 0.830

Field	Similarity	Weight	Share	Note
Name	1.00	3	50%
Date of birth	1.00	3	50%	exact

Guard: No identifier agreesConflicts: none

Records in this identity

TPATPA-58259Cynthia Yang1951-06-03Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

Steward case openedEscalation agent2026-10-22 12:43:55835fea1508
Escalated CLM-418684, top score 0.83, candidates MBR-043396

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision

Link to Cynthia YangMBR-043396, score 0.83, 1 recordLinkConfirm as a distinct identityCLM-418684 stays on its own golden identity, marked verified.New identityReject record (quarantine)The record's identity is quarantined; nothing downstream may act on it.Reject

Rationale *

At least 8 characters (0/8)

ActorJ. Okafor (Data Stewardship)

Choose an option

Checkpoint: ckpt-run-mvjj6udb-88471
Stage: Human steward
Policy version: v1, threshold 0.85, floor 0.6
Provisional identity: MBR-044359
Opened: 2026-10-22 12:43:43
Top score: 0.83