Steward queue/CASE-001967
Steward case

CASE-001967

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvjj6udb-76561workflow paused, state held

Side-by-side comparison

Incoming TPA-57813 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldTPATPA-57813incoming
#1MBR-031488Denise Watkins
0.831 rec.
Best evidence: NameDate of birth
NameDenise WatkinsDenise X Watkins
Date of birth1947-11-141947-11-14
Member ID—
NULL
UHC-96328-99
SSN——
Phone—
NULL
9004882018
Email——
Address7757 Apache Blvd—
City / state / ZIPFresno, CA, 93758
Fresno, CA , 93758
—
Group—GRP-3519
Plan——
Sources, recordsTPA1 recordCLM ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-031488Denise Watkins0.83
Matched against CLM-417696, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • CLMCLM-417696Denise Watkins1947-11-14Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-22 12:43:554c9a9adeb6
    Escalated TPA-57813, top score 0.83, candidates MBR-031488

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvjj6udb-76561
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-041402
Opened
2026-10-22 12:43:43
Top score
0.83