CASE-001972

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvjj6udb-44474workflow paused, state held

Side-by-side comparison

Incoming CLM-407809 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

Field	CLMCLM-407809incoming	#1MBR-012169Jean Burns 0.833 rec. Best evidence: NameDate of birth
Name	Jean Burns	Jean Burns
Date of birth	1980-05-17	1980-05-17
Member ID	—	UHC-41583-14
SSN	— •••-••-UNKNOWN	•••-••-4963
Phone	— UNKNOWN	5248001381
Email	—	jean.burns@gmail.com
Address	—	1940 Pine Dr
City / state / ZIP	— UNKNOWN, null, null	Tucson, AZ, 85777
Group	GRP-2272	GRP-2272
Plan	CORE-HMO	CORE-HMO
Sources, records	CLM1 record	ENR ×2CLM ×13 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-012169Jean Burns0.83

Matched against ENR-110267, 2 fields compared, weighted score 0.830

Field	Similarity	Weight	Share	Note
Name	1.00	3	50%
Date of birth	1.00	3	50%	exact

Guard: No identifier agreesConflicts: none

Records in this identity

ENRENR-110267Jean Burns1980-05-17Rule 0.97
ENRENR-110266Jean Burns1980-05-17Rule 0.99
CLMCLM-407808Jean Burns1980-05-17Rule 0.99

Case audit

Every transition on this case, sealed into the hash chain

Steward case openedEscalation agent2026-10-22 12:43:554ed955295b
Escalated CLM-407809, top score 0.83, candidates MBR-012169

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision

Link to Jean BurnsMBR-012169, score 0.83, 3 recordsLinkConfirm as a distinct identityCLM-407809 stays on its own golden identity, marked verified.New identityReject record (quarantine)The record's identity is quarantined; nothing downstream may act on it.Reject

Rationale *

At least 8 characters (0/8)

ActorJ. Okafor (Data Stewardship)

Choose an option

Checkpoint: ckpt-run-mvjj6udb-44474
Stage: Human steward
Policy version: v1, threshold 0.85, floor 0.6
Provisional identity: MBR-030056
Opened: 2026-10-22 12:43:43
Top score: 0.83