CASE-001974

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-17613workflow paused, state held

Side-by-side comparison

Incoming TPA-50685 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

Field	TPATPA-50685incoming	#1MBR-030113John Santiago 0.832 rec. Best evidence: NameDate of birth
Name	Johnny Santiago	John O Santiago
Date of birth	2005-10-04 Oct 4, 2005	2005-10-04
Member ID	—	UHC-76387-44
SSN	— •••-••-null	•••-••-1752
Phone	— -	9217830770
Email	— NULL	john.santiago88@icloud.com
Address	— -	9707 Ridge Rd
City / state / ZIP	— NULL, NULL	Dallas, TX
Group	— -	GRP-1548
Plan	CORE-HMO	CORE-HMO
Sources, records	TPA1 record	ENR ×1PRV ×12 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-030113John Santiago0.83

Matched against ENR-102043, 2 fields compared, weighted score 0.830

Field	Similarity	Weight	Share	Note
Name	1.00	3	50%	nickname
Date of birth	1.00	3	50%	exact

Guard: No identifier agreesConflicts: none

Records in this identity

ENRENR-102043John Santiago2005-10-04Scored 0.94
PRVPRV-20481John Santiago2005-10-04Scored 0.94

Case audit

Every transition on this case, sealed into the hash chain

Steward case openedEscalation agent2026-10-19 19:54:397f4179f3d6
Escalated TPA-50685, top score 0.83, candidates MBR-030113

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision

Link to John SantiagoMBR-030113, score 0.83, 2 recordsLinkConfirm as a distinct identityTPA-50685 stays on its own golden identity, marked verified.New identityReject record (quarantine)The record's identity is quarantined; nothing downstream may act on it.Reject

Rationale *

At least 8 characters (0/8)

ActorJ. Okafor (Data Stewardship)

Choose an option

Checkpoint: ckpt-run-mvfoap9e-17613
Stage: Human steward
Policy version: v1, threshold 0.85, floor 0.6
Provisional identity: MBR-014754
Opened: 2026-10-19 19:54:36
Top score: 0.83