Steward queue/CASE-001994
Steward case

CASE-001994

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-36026workflow paused, state held

Side-by-side comparison

Incoming TPA-58417 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldTPATPA-58417incoming
#1MBR-007801Gary Jordan
0.833 rec.
Best evidence: NameDate of birth
NameGary JordanGary Jordan
Date of birth1977-03-09
03/09/77
1977-03-09
Member ID—UHC-50033-62
SSN—•••-••-7750
Phone—2163311280
Email—
N/A
gary.jordan44@outlook.com
Address—1759 Broadway
City / state / ZIP—
null, -
Austin, TX
Group—GRP-0973
PlanCHOICE-PLUS-PPOCHOICE-PLUS-PPO
Sources, recordsTPA1 recordCLM ×1PRV ×1ENR ×13 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-007801Gary Jordan0.83
Matched against CLM-418982, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39e11c4f7a83
    Escalated TPA-58417, top score 0.83, candidates MBR-007801

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-36026
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-026036
Opened
2026-10-19 19:54:36
Top score
0.83