Steward queue/CASE-001995
Steward case

CASE-001995

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvjj6udb-51567workflow paused, state held

Side-by-side comparison

Incoming CLM-422967 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-422967incoming
#1MBR-007813Barbara Brooks
0.834 rec.
Best evidence: NameDate of birth
NameBarbara BrooksBarbara X Brooks
Date of birth1996-11-13
Nov 13, 1996
1996-11-13
Member ID—UHC-35893-48
SSN—
•••-••-UNKNOWN
•••-••-0481
Phone—
NULL
7256006505
Email—
NULL
barbara.brooks@proton.me
Address—455 Main St
City / state / ZIP—
NULL, NULL , N/A
Tampa, FL, 33655
GroupGRP-3086GRP-3086
Plan—
null
NAVIGATE-HMO
Sources, recordsCLM1 recordCLM ×2ENR ×24 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-007813Barbara Brooks0.83
Matched against CLM-422966, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-22 12:43:5531b00bfe4c
    Escalated CLM-422967, top score 0.83, candidates MBR-007813

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvjj6udb-51567
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-033045
Opened
2026-10-22 12:43:43
Top score
0.83