Steward queue/CASE-002008
Steward case

CASE-002008

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvjj6udb-35445workflow paused, state held

Side-by-side comparison

Incoming TPA-50830 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldTPATPA-50830incoming
#1MBR-040021Santiago Carter
0.831 rec.
Best evidence: NameDate of birth
NameSantiago CarterSantiago Carter
Date of birth1994-09-011994-09-01
Member ID—
N/A
UHC-88240-79
SSN—
•••-••-UNKNOWN
—
Phone—
NULL
3368732530
Email—
NULL
—
Address—
UNKNOWN
5966 Lake View Rd
City / state / ZIP—
null, null
Chandler, AZ, 85211
Group——
Plan—OPTIONS-PPO
Sources, recordsTPA1 recordCLM ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-040021Santiago Carter0.83
Matched against CLM-401922, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • CLMCLM-401922Santiago Carter1994-09-01Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-22 12:43:55ac5362a010
    Escalated TPA-50830, top score 0.83, candidates MBR-040021

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvjj6udb-35445
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-025744
Opened
2026-10-22 12:43:43
Top score
0.83