Steward queue/CASE-002011
Steward case

CASE-002011

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-63183workflow paused, state held

Side-by-side comparison

Incoming CLM-422728 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-422728incoming
#1MBR-021063Benjamin Fuller
0.836 rec.
Best evidence: NameDate of birth
NameBenjamin FullerBenjamin V Fuller
Date of birth1964-03-15
Mar 15, 1964
1964-03-15
Member ID—
UNKNOWN
UHC-11971-67
SSN—
•••-••-null
•••-••-9885
Phone—
N/A
2162739017
Emailbenjamin.fuller81@gmail.com—
Address—
UNKNOWN
4702 Spring St
City / state / ZIP—
null, NULL, -
Nashville, TN, 37237
GroupGRP-7658GRP-7658
Plan—
UNKNOWN
MEDICARE-ADV-A
Sources, recordsCLM1 recordCLM ×5PRV ×16 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-021063Benjamin Fuller0.83
Matched against CLM-422727, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:3955ea9885b6
    Escalated CLM-422728, top score 0.83, candidates MBR-021063

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-63183
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-037299
Opened
2026-10-19 19:54:36
Top score
0.83