CASE-002016

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-61093workflow paused, state held

Side-by-side comparison

Incoming PRV-28441 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

Field	PRVPRV-28441incoming	#1MBR-042310Heather Gardner 0.832 rec. Best evidence: NameDate of birth
Name	Heather Gardner	Heather Gardner
Date of birth	1996-07-12	1996-07-12
Member ID	UHC-30555-67	—
SSN	•••-••-6264	—
Phone	9399547647	—
Email	— -	—
Address	—	3937 Elm St
City / state / ZIP	— UNKNOWN, N/A	Denver, CO, 80212
Group	—	GRP-3702
Plan	— NULL	OPTIONS-PPO
Sources, records	PRV1 record	TPA ×1CLM ×12 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-042310Heather Gardner0.83

Matched against TPA-62697, 2 fields compared, weighted score 0.830

Field	Similarity	Weight	Share	Note
Name	1.00	3	50%
Date of birth	1.00	3	50%	exact

Guard: No identifier agreesConflicts: none

Records in this identity

TPATPA-62697Heather Gardner1996-07-12Scored 1.00
CLMCLM-428728Heather Gardner1996-07-12Scored 1.00

Case audit

Every transition on this case, sealed into the hash chain

Steward case openedEscalation agent2026-10-19 19:54:39c9a474bea2
Escalated PRV-28441, top score 0.83, candidates MBR-042310

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision

Link to Heather GardnerMBR-042310, score 0.83, 2 recordsLinkConfirm as a distinct identityPRV-28441 stays on its own golden identity, marked verified.New identityReject record (quarantine)The record's identity is quarantined; nothing downstream may act on it.Reject

Rationale *

At least 8 characters (0/8)

ActorJ. Okafor (Data Stewardship)

Choose an option

Checkpoint: ckpt-run-mvfoap9e-61093
Stage: Human steward
Policy version: v1, threshold 0.85, floor 0.6
Provisional identity: MBR-036577
Opened: 2026-10-19 19:54:36
Top score: 0.83