CASE-002022

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvjj6udb-29662workflow paused, state held

Side-by-side comparison

Incoming CLM-416244 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

Field	CLMCLM-416244incoming	#1MBR-031124Joyce Hanson 0.833 rec. Best evidence: NameDate of birth
Name	Joyce Hanson	Joyce E Hanson
Date of birth	1944-01-14	1944-01-14
Member ID	UHC-56625-20	—
SSN	— •••-••-null	—
Phone	8138487395 18138487395	—
Email	— -	—
Address	— -	2684 Grand Ave
City / state / ZIP	— UNKNOWN, UNKNOWN, -	Plano, TX, 75062
Group	GRP-5758	—
Plan	— null	—
Sources, records	CLM1 record	PRV ×1CLM ×1TPA ×13 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-031124Joyce Hanson0.83

Matched against PRV-24824, 2 fields compared, weighted score 0.830

Field	Similarity	Weight	Share	Note
Name	1.00	3	50%
Date of birth	1.00	3	50%	exact

Guard: No identifier agreesConflicts: none

Records in this identity

PRVPRV-24824Joyce Hanson1944-01-14Scored 1.00
CLMCLM-416243Joyce Hanson1944-01-14Scored 1.00
TPATPA-57128Joyce Hanson1944-01-14Scored 1.00

Case audit

Every transition on this case, sealed into the hash chain

Steward case openedEscalation agent2026-10-22 12:43:55e3d78443c2
Escalated CLM-416244, top score 0.83, candidates MBR-031124

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision

Link to Joyce HansonMBR-031124, score 0.83, 3 recordsLinkConfirm as a distinct identityCLM-416244 stays on its own golden identity, marked verified.New identityReject record (quarantine)The record's identity is quarantined; nothing downstream may act on it.Reject

Rationale *

At least 8 characters (0/8)

ActorJ. Okafor (Data Stewardship)

Choose an option

Checkpoint: ckpt-run-mvjj6udb-29662
Stage: Human steward
Policy version: v1, threshold 0.85, floor 0.6
Provisional identity: MBR-022558
Opened: 2026-10-22 12:43:43
Top score: 0.83