CASE-002023

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvjj6udb-8859workflow paused, state held

Side-by-side comparison

Incoming CLM-407674 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

Field	CLMCLM-407674incoming	#1MBR-018416Brittany Knight 0.832 rec. Best evidence: NameDate of birth
Name	Birttany Knight	Brittany Knight
Date of birth	1950-10-10 Oct 10, 1950	1950-10-10
Member ID	—	UHC-64578-50
SSN	— •••-••-NULL	•••-••-7806
Phone	— N/A	5549767554
Email	— UNKNOWN	brittany.knight@outlook.com
Address	— UNKNOWN	3394 Mesa Dr
City / state / ZIP	— UNKNOWN, NULL	Columbus, OH, 43281
Group	— N/A	GRP-9362
Plan	—	MEDICARE-ADV-A
Sources, records	CLM1 record	TPA ×1ENR ×12 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-018416Brittany Knight0.83

Matched against TPA-53366, 2 fields compared, weighted score 0.830

Field	Similarity	Weight	Share	Note
Name	0.98	3	50%
Date of birth	1.00	3	50%	exact

Guard: No identifier agreesConflicts: none

Records in this identity

TPATPA-53366Brittany Knight1950-10-10Rule 0.97
ENRENR-110077Brittany Knight1950-10-10Rule 0.97

Case audit

Every transition on this case, sealed into the hash chain

Steward case openedEscalation agent2026-10-22 12:43:554f22f301fe
Escalated CLM-407674, top score 0.83, candidates MBR-018416

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision

Link to Brittany KnightMBR-018416, score 0.83, 2 recordsLinkConfirm as a distinct identityCLM-407674 stays on its own golden identity, marked verified.New identityReject record (quarantine)The record's identity is quarantined; nothing downstream may act on it.Reject

Rationale *

At least 8 characters (0/8)

ActorJ. Okafor (Data Stewardship)

Choose an option

Checkpoint: ckpt-run-mvjj6udb-8859
Stage: Human steward
Policy version: v1, threshold 0.85, floor 0.6
Provisional identity: MBR-007964
Opened: 2026-10-22 12:43:43
Top score: 0.83