Steward queue/CASE-002027
Steward case

CASE-002027

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvjj6udb-21907workflow paused, state held

Side-by-side comparison

Incoming ENR-119999 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldENRENR-119999incoming
#1MBR-042080Martha Kim
0.831 rec.
Best evidence: NameDate of birth
NameMartha L KimMartha Kim
Date of birth1972-01-201972-01-20
Member IDUHC-00401-49—
SSN•••-••-9624
•••-••-***-**-9624
—
Phone—
4768505
—
Email——
Address8400 Broadway—
City / state / ZIPSan Diego, CA, 92178—
GroupGRP-1777GRP-1777
PlanCHOICE-PLUS-PPO—
Sources, recordsENR1 recordCLM ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-042080Martha Kim0.83
Matched against CLM-415179, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • CLMCLM-415179Martha Kim1972-01-20Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-22 12:43:55dbe27b7699
    Escalated ENR-119999, top score 0.83, candidates MBR-042080

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvjj6udb-21907
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-017710
Opened
2026-10-22 12:43:43
Top score
0.83