Steward queue/CASE-002028
Steward case

CASE-002028

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvjj6udb-79120workflow paused, state held

Side-by-side comparison

Incoming CLM-415179 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-415179incoming
#1MBR-017710Martha Kim
0.831 rec.
Best evidence: NameDate of birth
NameMartha KimMartha L Kim
Date of birth1972-01-201972-01-20
Member ID—
-
UHC-00401-49
SSN—
•••-••-NULL
•••-••-9624
Phone—
null
—
Email—
N/A
—
Address—
N/A
8400 Broadway
City / state / ZIP—
N/A
San Diego, CA, 92178
GroupGRP-1777GRP-1777
Plan—
UNKNOWN
CHOICE-PLUS-PPO
Sources, recordsCLM1 recordENR ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-017710Martha Kim0.83
Matched against ENR-119999, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • ENRENR-119999Martha Kim1972-01-20Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-22 12:43:55756c0f4947
    Escalated CLM-415179, top score 0.83, candidates MBR-017710

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvjj6udb-79120
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-042080
Opened
2026-10-22 12:43:43
Top score
0.83