Steward queue/CASE-002034
Steward case

CASE-002034

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvjj6udb-59285workflow paused, state held

Side-by-side comparison

Incoming CLM-406430 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-406430incoming
#1MBR-008047Logan Nychols
0.831 rec.
Best evidence: NameDate of birth
NameLogan K NicholsLogan Nychols
Date of birth1955-08-131955-08-13
Member ID—
NULL
—
SSN•••-••-6190—
Phone6572476632
16572476632
—
Email——
Address201 Willow Ct—
City / state / ZIPGlendale, AZ, 85383—
Group——
PlanCHOICE-PLUS-PPOCHOICE-PLUS-PPO
Sources, recordsCLM1 recordTPA ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-008047Logan Nychols0.83
Matched against TPA-52822, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name0.95350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • TPATPA-52822Logan Nychols1955-08-13Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-22 12:43:558e3f323069
    Escalated CLM-406430, top score 0.83, candidates MBR-008047

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvjj6udb-59285
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-035974
Opened
2026-10-22 12:43:43
Top score
0.83