Steward queue/CASE-002045
Steward case

CASE-002045

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-94360workflow paused, state held

Side-by-side comparison

Incoming CLM-428929 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-428929incoming
#1MBR-035177Hannah Valdez
0.832 rec.
Best evidence: NameDate of birth
NameHannah ValdezHannah Valdez
Date of birth1969-03-271969-03-27
Member ID—UHC-12876-94
SSN•••-••-5240—
Phone—
UNKNOWN
—
Email—
null
—
Address—
N/A
4569 Baseline Rd
City / state / ZIP—
-, , -
Glendale, AZ, 85357
Group—GRP-9662
Plan—
null
CORE-HMO
Sources, recordsCLM1 recordTPA ×1ENR ×12 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-035177Hannah Valdez0.83
Matched against TPA-62786, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:395ee88b4183
    Escalated CLM-428929, top score 0.83, candidates MBR-035177

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-94360
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-045674
Opened
2026-10-19 19:54:36
Top score
0.83