Steward queue/CASE-002047
Steward case

CASE-002047

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvjj6udb-81179workflow paused, state held

Side-by-side comparison

Incoming CLM-417975 against 2 candidate identities, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-417975incoming
#1MBR-008121Pual Herrera
0.831 rec.
Best evidence: NameDate of birth
#2MBR-043316Paul Herrera
0.601 rec.
Best evidence: Name
NamePaul HerreraPual G HerreraPaul Herrera
Date of birth1994-07-28
28-07-1994
1994-07-281994-10-15
Member ID—
UNKNOWN
UHC-71796-43UHC-49772-88
SSN—
•••-••-N/A
•••-••-7369•••-••-4572
Phone—94526597088872767298
Email—
N/A
——
Address—
UNKNOWN
248 Palm Dr Apt 72380 Broadway
City / state / ZIP—
null, N/A, UNKNOWN
Los Angeles, CA, 90072Seattle, WA
Group—GRP-2705GRP-1878
Plan—MEDICARE-ADV-ANAVIGATE-HMO
Sources, recordsCLM1 recordENR ×11 recordENR ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-008121Pual Herrera0.83
Matched against ENR-123651, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name0.97350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • ENRENR-123651Pual Herrera1994-07-28Single record 1.00
▶#2MBR-043316Paul Herrera0.60
Matched against ENR-108476, 2 fields compared, weighted score 0.600
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth0.20350%year_only
Guard: noneConflicts: none
Records in this identity
  • ENRENR-108476Paul Herrera1994-10-15Single record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-22 12:43:5522d4f3269d
    Escalated CLM-417975, top score 0.83, candidates MBR-008121, MBR-043316

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvjj6udb-81179
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-042593
Opened
2026-10-22 12:43:43
Top score
0.83