Steward queue/CASE-002057
Steward case

CASE-002057

Too few fields present at source to decide automatically.

OpenCheckpointckpt-run-mvfoap9e-59898workflow paused, state held

Side-by-side comparison

Incoming CLM-417211 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-417211incoming
#1MBR-008170Charlotte Haansen
0.831 rec.
Best evidence: NameAddress
NameCharlotte HansenCharlotte M Haansen
Date of birth1997-03-05—
Member IDUHC-81644-64—
SSN•••-••-9295—
Phone6304078301
(630) 407-8301
—
Email—
UNKNOWN
—
Address2692 Palm Dr
2692 Palm Drive
2692 Palm Dr
City / state / ZIPScottsdale, AZ, 85271Scottsdale, AZ, 85271
GroupGRP-8573—
Plan—
NULL
—
Sources, recordsCLM1 recordTPA ×11 record

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-008170Charlotte Haansen0.83
Matched against TPA-57596, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name0.98360%
Address1.00240%exact
Guard: Too few fields to compareConflicts: none
Records in this identity
  • TPATPA-57596Charlotte HaansenSingle record 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:397168718656
    Escalated CLM-417211, top score 0.83, candidates MBR-008170

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-59898
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-036175
Opened
2026-10-19 19:54:36
Top score
0.83