Steward queue/CASE-002058
Steward case

CASE-002058

Confidence 0.84 is below the policy threshold 0.85.

OpenCheckpointckpt-run-mvfoap9e-68664workflow paused, state held

Side-by-side comparison

Incoming CLM-419518 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-419518incoming
#1MBR-008173Karen Padilla
0.844 rec.
Best evidence: NamePhoneAddress
NameKaren PadillaKaren Padilla
Date of birth1999-05-281998-05-28
Member ID—
N/A
UHC-05442-22
SSN—•••-••-5746
Phone27739309132773930913
Email—karen.padilla@hotmail.com
Address8532 Forest Ave
8532 Forest Avenue
8532 Forest Ave
City / state / ZIPTucson, AZ, 85740Tucson, AZ, 85740
Group—
N/A
GRP-9339
PlanNAVIGATE-HMONAVIGATE-HMO
Sources, recordsCLM1 recordCLM ×3ENR ×14 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-008173Karen Padilla0.84
Matched against CLM-419517, 4 fields compared, weighted score 0.842
FieldSimilarityWeightShareNote
Name1.00332%
Date of birth0.50332%one_digit
Phone1.001.516%
Address1.00221%exact
Guard: noneConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:397b4105366b
    Escalated CLM-419518, top score 0.84, candidates MBR-008173

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-68664
Stage
human_steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-039111
Opened
2026-10-19 19:54:36
Top score
0.84