CASE-002059

Confidence 0.84 is below the policy threshold 0.85.

OpenCheckpointckpt-run-mvfoap9e-93995workflow paused, state held

Side-by-side comparison

Incoming CLM-424034 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

Field	CLMCLM-424034incoming	#1MBR-008181Megan Kim 0.845 rec. Best evidence: NamePhoneAddress
Name	Megan Kim	Megan L Kim
Date of birth	2007-03-28	2008-03-28
Member ID	—	UHC-45400-47
SSN	— •••-••-NULL	•••-••-7303
Phone	8206878393 +1 820 687 8393	8206878393
Email	megan.kim@yahoo.com	megan.kim@yahoo.com
Address	7004 Cedar Ln	7004 Cedar Ln
City / state / ZIP	Tampa, FL, 33672	Tampa, FL, 33672
Group	— UNKNOWN	GRP-2497
Plan	CHOICE-PLUS-PPO	CHOICE-PLUS-PPO
Sources, records	CLM1 record	CLM ×3TPA ×25 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-008181Megan Kim0.84

Matched against CLM-424033, 4 fields compared, weighted score 0.842

Field	Similarity	Weight	Share	Note
Name	1.00	3	32%
Date of birth	0.50	3	32%	one_digit
Phone	1.00	1.5	16%
Address	1.00	2	21%	exact

Guard: noneConflicts: none

Records in this identity

CLMCLM-424031Megan Kim2008-03-28Scored 1.00
TPATPA-60585Megan Kim2008-03-28Scored 1.00
CLMCLM-424033Megan Kim2008-03-28Scored 1.00
CLMCLM-424032Megan Kim2008-03-28Scored 1.00
TPATPA-60586Megan Kim2008-03-28Scored 1.00

Case audit

Every transition on this case, sealed into the hash chain

Steward case openedEscalation agent2026-10-19 19:54:39aff4aa8760
Escalated CLM-424034, top score 0.84, candidates MBR-008181

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision

Link to Megan KimMBR-008181, score 0.84, 5 recordsLinkConfirm as a distinct identityCLM-424034 stays on its own golden identity, marked verified.New identityReject record (quarantine)The record's identity is quarantined; nothing downstream may act on it.Reject

Rationale *

At least 8 characters (0/8)

ActorJ. Okafor (Data Stewardship)

Choose an option

Checkpoint: ckpt-run-mvfoap9e-93995
Stage: human_steward
Policy version: v1, threshold 0.85, floor 0.6
Provisional identity: MBR-045599
Opened: 2026-10-19 19:54:36
Top score: 0.84