Steward queue/CASE-002068
Steward case

CASE-002068

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-97343workflow paused, state held

Side-by-side comparison

Incoming CLM-421796 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-421796incoming
#1MBR-008249Kathleen Tran
0.834 rec.
Best evidence: NameDate of birth
NameKatleen TranKathleen C Tran
Date of birth1975-04-201975-04-20
Member ID—
N/A
UHC-59783-86
SSN—
•••-••-NULL
•••-••-4885
Phone—
N/A
3623599237
Email—
null
kathleen.tran84@gmail.com
Address—4373 Central Ave
City / state / ZIP—
UNKNOWN, N/A, -
Miami, FL, 33166
Group—
N/A
GRP-3439
Plan—
null
CORE-HMO
Sources, recordsCLM1 recordPRV ×1TPA ×2CLM ×14 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-008249Kathleen Tran0.83
Matched against PRV-26423, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name0.99350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity
  • PRVPRV-26423Kahtleen Tran1975-04-20Scored 1.00
  • TPATPA-59573Kathleen Tran1975-04-20Scored 1.00
  • TPATPA-59574Kathleen Tran1975-04-20Scored 1.00
  • CLMCLM-421797Kathleen Tran1975-04-20Scored 1.00

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39d97cc9e93a
    Escalated CLM-421796, top score 0.83, candidates MBR-008249

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-97343
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-046324
Opened
2026-10-19 19:54:36
Top score
0.83