CASE-002071

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvjj6udb-9232workflow paused, state held

Side-by-side comparison

Incoming CLM-414014 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

Field	CLMCLM-414014incoming	#1MBR-022004Karen Lucas 0.833 rec. Best evidence: NameDate of birth
Name	Karen Lucas	Karen Y Lucas
Date of birth	1976-10-28	1976-10-28
Member ID	—	UHC-73213-28
SSN	— •••-••-N/A	•••-••-5577
Phone	— NULL	8169194594
Email	—	karen.lucas@yahoo.com
Address	— N/A	7119 Palm Dr # 319
City / state / ZIP	— NULL, NULL, null	Dallas, TX, 75261
Group	—	GRP-8982
Plan	— N/A	NAVIGATE-HMO
Sources, records	CLM1 record	ENR ×1CLM ×1TPA ×13 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-022004Karen Lucas0.83

Matched against ENR-118349, 2 fields compared, weighted score 0.830

Field	Similarity	Weight	Share	Note
Name	1.00	3	50%
Date of birth	1.00	3	50%	exact

Guard: No identifier agreesConflicts: none

Records in this identity

ENRENR-118349Karen Lucas1976-10-28Rule 0.99
CLMCLM-414013Karen Lucas1976-10-28Scored 1.00
TPATPA-56186Karen Lucas1976-10-28Scored 1.00

Case audit

Every transition on this case, sealed into the hash chain

Steward case openedEscalation agent2026-10-22 12:43:557e13c2d34d
Escalated CLM-414014, top score 0.83, candidates MBR-022004

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision

Link to Karen LucasMBR-022004, score 0.83, 3 recordsLinkConfirm as a distinct identityCLM-414014 stays on its own golden identity, marked verified.New identityReject record (quarantine)The record's identity is quarantined; nothing downstream may act on it.Reject

Rationale *

At least 8 characters (0/8)

ActorJ. Okafor (Data Stewardship)

Choose an option

Checkpoint: ckpt-run-mvjj6udb-9232
Stage: Human steward
Policy version: v1, threshold 0.85, floor 0.6
Provisional identity: MBR-008273
Opened: 2026-10-22 12:43:43
Top score: 0.83