Steward queue/CASE-002074
Steward case

CASE-002074

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-9292workflow paused, state held

Side-by-side comparison

Incoming TPA-63391 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldTPATPA-63391incoming
#1MBR-040465Helen Murphy
0.832 rec.
Best evidence: NameDate of birth
NameHelen Y Murphy
HELEN Y. MURPHY
Helen Y Murphy
Date of birth1940-04-151940-04-15
Member ID—
-
UHC-97173-05
SSN—
•••-••-NULL
•••-••-7665
Phone2637328246
263-732-8246
—
Email—
NULL
helen.murphy@yahoo.com
Address—
UNKNOWN
8562 Apache Blvd
City / state / ZIP—
null, null
Jacksonville, FL, 32206
GroupGRP-7794GRP-7794
PlanSELECT-EPOSELECT-EPO
Sources, recordsTPA1 recordENR ×1CLM ×12 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-040465Helen Murphy0.83
Matched against ENR-139819, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:39bde98e4556
    Escalated TPA-63391, top score 0.83, candidates MBR-040465

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-9292
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-008324
Opened
2026-10-19 19:54:36
Top score
0.83