Steward queue/CASE-002075
Steward case

CASE-002075

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvjj6udb-80593workflow paused, state held

Side-by-side comparison

Incoming TPA-58958 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldTPATPA-58958incoming
#1MBR-008325Kayla Hawkins
0.833 rec.
Best evidence: NameDate of birth
NameKayla HawkinsKayla Hawkins
Date of birth1983-10-011983-10-01
Member ID—
-
UHC-31044-99
SSN—
•••-••-NULL
•••-••-6192
Phone——
Email—
-
kayla.hawkins@outlook.com
Address—
N/A
9148 River Rd
City / state / ZIP—
-, -
Gilbert, AZ, 85213
Group—GRP-4269
Plan—
UNKNOWN
CHOICE-PLUS-PPO
Sources, recordsTPA1 recordENR ×1TPA ×23 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-008325Kayla Hawkins0.83
Matched against ENR-126826, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name1.00350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-22 12:43:55e8bd7627df
    Escalated TPA-58958, top score 0.83, candidates MBR-008325

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvjj6udb-80593
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-042446
Opened
2026-10-22 12:43:43
Top score
0.83