Steward queue/CASE-002082
Steward case

CASE-002082

Name and date of birth agree but no identifier (member ID, SSN, phone, email or address) confirms it.

OpenCheckpointckpt-run-mvfoap9e-94972workflow paused, state held

Side-by-side comparison

Incoming TPA-52844 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldTPATPA-52844incoming
#1MBR-008346Laura Ryan
0.835 rec.
Best evidence: NameDate of birth
NameLara RyanLaura Ryan
Date of birth1993-01-221993-01-22
Member ID—
N/A
UHC-44301-74
SSN—
•••-••-UNKNOWN
•••-••-7875
Phone—3507482025
Email—
NULL
laura.ryan@aol.com
Address—
N/A
9430 Sunset Blvd
City / state / ZIP—
-, -, -
Charlotte, NC, 28259
Group—GRP-0997
Plan—
-
NAVIGATE-HMO
Sources, recordsTPA1 recordTPA ×1ENR ×2CLM ×25 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-008346Laura Ryan0.83
Matched against TPA-52845, 2 fields compared, weighted score 0.830
FieldSimilarityWeightShareNote
Name0.98350%
Date of birth1.00350%exact
Guard: No identifier agreesConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:396f3aba0996
    Escalated TPA-52844, top score 0.83, candidates MBR-008346

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-94972
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-045812
Opened
2026-10-19 19:54:36
Top score
0.83