Steward queue/CASE-002083
Steward case

CASE-002083

Confidence 0.67 is below the policy threshold 0.85.

OpenCheckpointckpt-run-mvfoap9e-9325workflow paused, state held

Side-by-side comparison

Incoming CLM-429587 against 1 candidate identity, green agrees, red conflicts, raw bronze value shown beneath when normalisation changed it

FieldCLMCLM-429587incoming
#1MBR-024156Fatima Ford
0.675 rec.
Best evidence: none ≥ 0.90
NameLaura FordFatima Ford
Date of birth1971-04-011971-04-08
Member ID—
N/A
UHC-30010-11
SSN•••-••-6153•••-••-6235
Phone—
UNKNOWN
9453198203
Email—fatima.ford31@proton.me
Address2828 Maple Ave Apt 8
2828 MAPLE AVENUE Apt 8
5826 Pine Dr
City / state / ZIPGilbert, AZ, 85283
GILBERT, AZ, 85283-7401
Mesa, AZ
GroupGRP-1216GRP-9751
PlanCORE-HMOOPTIONS-PPO
Sources, recordsCLM1 recordENR ×1CLM ×2TPA ×25 records

Evidence detail

How the scoring agent compared the incoming record to the record it matched inside each candidate

▶#1MBR-024156Fatima Ford0.67
Matched against TPA-60929, 2 fields compared, weighted score 0.666
FieldSimilarityWeightShareNote
Name0.83350%
Date of birth0.50350%one_digit
Guard: noneConflicts: none
Records in this identity

Case audit

Every transition on this case, sealed into the hash chain

  1. Steward case openedEscalation agent2026-10-19 19:54:393842febba7
    Escalated CLM-429587, top score 0.67, candidates MBR-024156

AI recommendation

Advisory only; the steward decides

The model can read the same side-by-side evidence and suggest link, new or reject with a rationale. It never decides.

Steward decision

Recording a decision resumes the paused workflow and updates the graph immediately

Decision
At least 8 characters (0/8)
ActorJ. Okafor (Data Stewardship)
Choose an option
Checkpoint
ckpt-run-mvfoap9e-9325
Stage
Human steward
Policy version
v1, threshold 0.85, floor 0.6
Provisional identity
MBR-008350
Opened
2026-10-19 19:54:36
Top score
0.67